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# Custom Solutions for Companies
One of the key values offered by leading IT services companies like WheelHouse IT is their talent for crafting technology solutions that address each client’s specific challenges. The solutions encompass multiple components:
- **Managed IT Support:** WheelHouse IT manages daily IT operations on behalf of clients that are missing in-house IT resources. Their pod teams handle everything from disaster recovery as a service (DRaaS) to 24/7 monitoring, ensuring proactive issue-solving and reduced downtime.
- **Co-Managed IT:** For businesses with their own IT staff needing extra support, WheelHouse IT offers co-managed IT services. This can include automation of tickets, licensing management, and data analytics, empowering in-house teams save time and be more efficient.
- **Cybersecurity and Security:** With cyber attacks on the rise, security is more crucial than ever. WheelHouse IT’s suite of security consulting and constant SOC monitoring ensure comprehensive threat visibility and defense. Businesses can achieve regulatory compliance—meeting standards like HIPAA, PCI, SOX, GDPR, and more.
- **Cloud Solutions:** Leveraging cloud underpins scalability and mobile workforces. WheelHouse IT supports migrations, ongoing management, and optimization of cloud environments, delivering secure, agile cloud environments.
- **Modern Workplace Enablement:** Standardizing on Microsoft platforms (Teams, SharePoint, Intune) empowers WheelHouse IT delivers secure work-from-anywhere productivity—a necessity in the new hybrid work era.
- **Network Management and Structured Cabling:** Dependable network foundations are essential. Whether it’s low-voltage cabling like Fiber & CAT6 or server room design, these implementations form the foundation for strong, secure IT environments.
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# Help Desk and Technical Support Operations
Although managed services prioritize prevention, reactive technical support is still needed. Rapid technical expertise and reliable IT help desk support assure businesses they’re supported during technical difficulties. Technical support personnel at WheelHouse IT address incidents rapidly, with average ticket resolution times near 29.6 minutes and call wait times about 52 seconds, which keeps disruptions to a minimum.
Support services aren’t limited to fixing technical issues to encompass consulting, network reviews, security checks, and user training. A wider scope for technical support elevates it from a reactive role to a business partner.
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# The Role of Consulting in IT Success
Strategic consulting is critical for IT project success. Whether companies are building a cloud migration path, assessing network vulnerabilities, or fine-tuning technology processes, consulting provides the foresight organizations need to stay ahead. acts as a partner, guiding organizations to align IT investments with business targets.
Consulting is built-in to managed IT, ensuring solutions are implemented, maintained, and compliant. Such a model shows WheelHouse IT is more than a service provider—they’re part of your team.
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# Conclusion: Trust WheelHouse IT on Your Technology Journey
WheelHouse IT’s unique blend of hospitality and advanced technology stands out in IT services. The managed services model combines security, scalability, and strategy delivered with authentic hospitality. WheelHouse IT empowers companies to modernize IT, stay secure, and maximize value with depth across consulting, security, and cloud solutions.
As technology challenges mount, expert guidance from WheelHouse IT becomes essential for business success. They move beyond basic support, letting businesses shine as IT heroes through a strategic mix of managed, security, consulting, and cloud expertise.
To learn more about securing, modernizing, and optimizing your IT with WheelHouse IT, visit [www.wheelhouseit.com](https://www.wheelhouseit.com), [LinkedIn](https://www.linkedin.com/company/wheelhouseit/) or [Twitter](https://twitter.com/wheelhouseit).
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Name: WheelHouse IT
Address: 2000 N Alafaya Trail suite 850, Orlando, FL 32826
Phone: (689) 208-0464
Website: https://www.wheelhouseit.com/